AM Higley Mobile Billboard

Small Projects

Project Manager, Customer Service Group



The Customer Service Group Project Manager (CSG PM) is a professional with previous experience who manages one or more projects at any given time. The CSG PM is responsible for the satisfactory performance of all AMHigley staff assigned, all applicable sub-contractors, and is expected to achieve project budget, schedule, and profitability goals.  He or she leads the project pursuit and estimating and purchasing efforts, administers trade contracts, conducts all project meetings, and prepares all project reports.  The CSG PM is the Owner's single point of contact for all business issues and contractual requirements. The CSG PM coordinates closely with the CSG Superintendent and reports to the CSG Division Manager.  He or she will rotate their time between the office and field, visiting their projects/clients several times weekly.  The CSG PM provides exceptional customer service to colleagues in the office and field, owners, owner’s representatives, architects, engineers, subcontractors, suppliers, regulatory officials, and other project stakeholders.


It is unlikely that any single individual will possess all of the credentials and skills we describe below, which represent the company’s vision for this position.  We encourage you to apply if you possess some of these credentials or skills and the desire to develop your career in these directions should you join our firm.

  • Holds a four-year construction related degree or equivalent professional development and training.
  • Has at least five (5) years of Project Management, or Assistant Project Management experience with increasing responsibility and construction values between $0.5MM and $3MM+.
  • Can perform quantity takeoff and pricing of all system components, inclusive of labor, material, and subcontractor overhead and profit, as well as review subcontractor bids and submittals for conformance with the specifications.
  • Has a portfolio of completed projects where he or she can demonstrate previous success in delivering projects on time, within budget, safely, to the highest standards of craft quality, and profitably.
  • Has mastered the ability to read and understand construction documents including project plans, specifications, and shop drawings.
  • Possesses an appreciation of the value of building a professional network of industry and community relationships that will help AMHigley learn about future project opportunities, and a commitment to playing an active role in securing future business.
  • Demonstrates ability to create/maintain client relationships and further develop the market.
  • Demonstrates a commitment to creatively engage and lead in program development and initiatives that develop the group and benefit the company.
  • Demonstration of receiving high ratings for client satisfaction, safety performance and project execution on projects he or she leads.
  • Can demonstrate problem-solving ability, as well as “Team” Leadership abilities.
  • Possesses competency in business writing and public presentation skills, and is motivated to become a compelling presenter, motivator, and team leader.
  • Demonstrates the ability to successfully negotiate contract agreements with Subcontractors and material suppliers; and to successfully administer that during a project.
  • Demonstrates a proven track record of establishing project schedules, including critical milestone dates; and managing the schedule, holding all project stakeholders: Owner, Architects, Engineers, Subcontractors, and Suppliers accountable for on-time performance.
  • Has a strategic planning mindset and can generate leads, attend company functions, maintains all relationships, and mentors project engineers.
  • Understands the project pursuit process and has the associated presentation skills, high-level scheduling abilities, and understands how to put together general conditions, reimbursables, and overall project budgets.
  • Demonstrates proficiency within Microsoft Office, Bluebeam, Procore, PlanGrid and other associated software platforms.
  • Has a portfolio of completed projects where he or she can demonstrate previous success in delivering projects on time, within budget, safely, to the highest standards of craft quality, and profitably.
  • Demonstrates an understanding of the values and ethics that differentiate AMHigley in the competitive marketplace.
  • Receives a satisfactory employment background check.

Submit your résumé to be considered for this position.